No. Only the Credit institution with your permission/consent

• Digital- when performing a credit check, the loan officer will enter your phone number into the system and a 10-digit code will be sent to your phone.
• You give that 10-digit code to the loan officer and they will put it in the system, acknowledging that you have given your consent for your credit history to be accessed.
• Physical – you will fill out and sign a consent form that is scanned and uploaded into the gnuGrid CRB database.

• Credit Report and Scores are updated monthly

• Traditional Lending Institutions, such as commercial banks, and microfinance.
• Informal Lending Institutions, VSLAs, SACCOs
• Public Utility Companies
• Telecommunication Companies

Yes

You can log a dispute.

• By asking the credit institution to file the dispute for you. Or by:
• Phone: Toll-Free: +256 (0) 800 330 003
• Email: disputes@gnugridcrb.com

NOTE: The client has a maximum of 21 working days to file a dispute as per BoU standards.